In yesterday’s post, we looked at the purchase intent of cause related brands. Part of that purchase intent probably comes from the goodwill of being associated with worthy causes. Consumers are likely to help brands that are involved in causes they believe in by helping them spread the word.
• Over 70% said they promote a brand that is associated with a purposeful organization
• Nearly three-quarters of consumers said they would switch brands to a cause related brand if price and quality were equal
• Over 55% of consumers believe that CEOs need to create innovative products that are socially responsible and they need to make long-term commitments to address & support social issues
• Over half say that business leaders need to motivate their employees to take part in cause related activities
What Does This Mean To You?
People are always looking for ways to help. If you are involved in with a cause or charity – promote it. Invite your customers and employees to get involved as well. Don’t forget to use your social media presences in these activities. Promoting your involvement with charitable organizations can help to elevate your social reputation and provide unique testimonial opportunities for you. The more you can get involved with these organizations the better. Pictures and videos are things that social media users tend to pass on to others. As we said yesterday – the more local you can make it the better. Not only will you be helping out your community, you’ll be generating awareness for your business and touchpoints between your company & customers. For more information on using social media to create loyal customers, please contact:
Source: Edelman; eMarketer